The demand for cross-cultural training is on the rise as more and more companies appreciate the impact of cultural diversity. Language Matters will help your business foster cross-cultural awareness by building respect for our differences, and develop new ways of collaboration that are designed to reconcile cultural variations.
Our seminars address general issues, intercultural communication, global integration and how to gain the skills set to interact appropriately with clients and colleagues with a cultural knowledge and understanding of specific “do’s and don’ts” in relation to customs and practices, social structures & values as well as business etiquette. General issues regarding cross-cultural awareness will be discussed interactively and participants can reflect and question current attitudes and engage in interactive discussion and role-plays. Cross- cultural experts from Australia and Europe will speak about developing and maintaining client and colleague relations in the context of a cross-cultural partnership. Lively discussion is encouraged, with a particular emphasis on management/subordinate relations, managing conflict, business etiquette, negotiations and communication.